Responsible
This is the space to introduce visitors to the business or brand. Briefly explain who's behind it, what it does and what makes it unique. Share its core values and what this site has to offer.
Risk Managament
By carefully managing risks to support informed decision making, we capitalize on opportunities while limiting vulnerabilities, ensuring that our customers are protected and our network is positioned for sustainable growth.
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Strong internal controls help us safeguard assets and data for FINCA and our customers.
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Advanced credit scoring, monitoring and collection strategies minimize default risk.
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Advances like digital field automation and mobile banking enable us to identify and address operational risks efficiently while employing data security tools to ensure FINCA and its customers are protected from cyber threats.
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Global and local legal and compliance experts ensure adherence to consumer protection laws, financial regulations, licensing requirements, and reporting obligations
Client Protection
FINCA has strict policies in place to ensure clients are treated fairly and ethically and to protect them from becoming over-indebted.
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Nearly 20 years ago, we helped lead efforts to create and implement the first global microfinance financial consumer protections under the Center for Financial Inclusion’s Smart Campaign.
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Today, FIF is an official signatory of a joint statement calling on financial services providers worldwide to implement Cerise+SPTF’s essential practices for excellence in consumer protection. Several FIF subsidiaries are independently certified under these standards, while others are going through the certification process.
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A variety of educational opportunities support our customer protection work by providing customers with knowledge they need to make informed financial decisions.